1. Purpose of This Policy

A Privacy Policy is a legal agreement designed to inform users about the handling of their personal data. It sets clear expectations on what information is collected, how it’s used, and under what circumstances it might be shared. This transparency is a fundamental part of how we operate.

2. Data We Collect

When you interact with Cortado—whether browsing documentation, using our API, or managing integrations—we may collect data that helps us provide and improve our services. This includes technical metadata, usage patterns, and user-provided information like names or emails during registration.

3. How We Use Your Data

We use your data responsibly and only for clearly defined purposes:

• To operate and maintain the platform

• To respond to support requests and communicate updates

• To analyze usage for improvements and reliability

• To comply with applicable legal obligations

We never collect more than is needed, and we never sell your data.

4. Third-Party Services

We partner with carefully selected third-party providers for cloud storage, authentication, billing, and analytics. These providers are required to uphold strict data protection standards. We do not authorize them to use your data for any other purpose beyond their contractual duties.

“Privacy is not a feature. It's a foundation.” — Cortado Team

5. User Rights and Choices

You have full control over your personal information. At any time, you may:

• Request access to your stored data

• Correct or delete inaccurate data

• Revoke consent for processing

• Export your data in machine-readable format

These requests can be submitted through our support team, and we respond promptly in accordance with applicable laws.

6. Cookies and Tracking

Cortado uses cookies to ensure optimal performance and a seamless user experience. These small files help us remember preferences, understand how users navigate the site, and identify areas for improvement. You can adjust your cookie settings at any time in your browser.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. After that, we securely delete or anonymize the data, unless a longer retention period is required by law or for legitimate business purposes.

8. Security Measures

Your data is stored on secure infrastructure with encryption both in transit and at rest. We apply best practices in access control, monitoring, and regular security audits. Although no system is entirely immune to breaches, we work continuously to minimize risk.

9. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in legal, technical, or operational practices. When we do, we will notify you via email or through in-app alerts. Your continued use of Cortado after any updates constitutes your agreement to the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@cortado.com. We’re always available to clarify or assist with any privacy-related inquiries.